Please take note of the following information when using the site. This site is the exclusive property of and is operated by Connec Outdoors. By using this site, you signify your agreement to the Privacy Policy and Terms of Use of Connec Outdoors. If you do not agree with these terms, please do not use this site. Connec Outdoors reserves its right to change, modify, add, or reduce these conditions at any time. Please take note of possible regular changes. Your continued use of this site while new information is regularly posted means that you accept these revised terms.
Privacy Policy and Terms of Use
Internet privacy is important to Connec Outdoors. Through the use of this site, we gather certain types of information about users. We want you to know the type of information we collect and what we do with the collected information.
We collect two types of information about users:
- Personal data (such as their name and email address).
- Aggregate data (such as information about site usage, for example, how many users log into the site daily).
Personal data is collected when users submit information, for instance, by signing up for newsletters or other membership-related services, responding to surveys, purchasing items online, registering to bid on available items, and/or signing up for contests or any other promotional offers or opportunities that we provide. When you request or ask for information on this site, we generally need you to provide your name, email address, postal address, work phone number, and credit card information (only when ordering products) or create a username and password. Furthermore, if you send correspondence, such as emails or letters, we may collect such information in a file specific to you.
General Information and Use of Information
General information, such as the pages a user may access, information provided by users, such as search details or site registration information, is collected in various ways. From the moment you use our site, we automatically track certain information about your computer and your visits to our website, including geographic location, browser type, referral source, visit duration, and the number of pages viewed. This information also includes the URL link from which you came, the link you are heading to, as well as your IP address. An IP address is a number that is automatically assigned to your computer every time you browse the Internet. Web servers, the computers that host web pages, automatically identify your computer by its IP address, and when you request a Connec Outdoors webpage, our servers connect to your IP address. We do not link IP addresses to any personal information, ensuring that you remain anonymous during your session.
Use of Cookies
This site uses "cookies" to collect information. A cookie is a small file of information that most major websites store on your hard drive to keep records. Cookies allow us to measure our activity in different areas of the site and improve your user experience, for example, by retrieving a forgotten password or your favorite pages, while enabling you to navigate various pages of the site without re-registering. Cookies also allow us to measure site activity and improve specific parts of the site based on their popularity. We do not use cookies to retrieve information from your computer that was not initially set in the cookie. Important: Except for information voluntarily provided by you, we do not use information collected via cookies for any promotional or marketing actions, nor do we share it with third parties. We do not control these cookies, and these cookies are not governed by private policies. Most browsers are initially set up to accept cookies. If you prefer, you can configure yours to refuse cookies or alert you when cookies are being sent. However, please note that some parts of the site, such as "members-only" areas, purchases, contests, and game sections, may not function properly if you disable cookies.
Use of Information Collected by Connec Outdoors
We use personal and general information. We collect it for various purposes but only for specific reasons mentioned in this policy. For instance, we collect it to fulfill orders, manage information requests, and provide information-related services, monitor and verify compliance with our policies as well as Quebec and Canada laws. We may use your email address and, in rare cases, your mailing address or phone number to contact you about customer satisfaction issues or billing matters. Personal or aggregate information is also used to: improve online content, enhance system administrative activities, personalize online content or presentation for each user, and notify users about site updates, promotional offers, or opportunities we believe may interest you. We will always provide you with an alternative option to opt out of this possibility when such information is requested while you are logged in. If you later decide that you would prefer not to receive this information or wish to opt out of any information request or distribution, you can also update your account information on the applicable portion of the site or simply respond to any email sent to you with "UNSUBSCRIBE" as the subject of your reply email. We may also use your information and activity to resolve issues and enforce our Terms of Use.
Disclosure of Collected Information to Third Parties
We do not sell, trade, rent, or provide personal information about you to third parties. However, such information may be disclosed or used for purposes other than those for which you provided it, without your consent, only in the following cases:
- If required by law;
- In the context of judicial proceedings or potential legal action;
- When its use is necessary for fraud prevention and detection or for assessing and improving protection and security measures;
- When its use is necessary to provide or deliver a product or service requested by the concerned individual;
- When its use is necessary for studies, research, or statistical production and the data is anonymized;
- In the context of a commercial transaction, such as the sale or purchase of the company, as such data may be considered an asset.
Links to Other Sites
It is important to note that this site may contain links to other websites, and these sites may follow privacy policies different from ours. For example, if you click on an advertisement on the site, it may take you to a completely different website. This includes links to advertisers, bike retailers, information providers, or business partners who may use our name and/or logo as a result of co-branding or another agreement. These sites may send their own cookies, collect information, and use it; however, we do not control these sites and assume no responsibility for their actions.
Security
The security of the personal information you send to us matters. Therefore, we implement various privacy measures to maintain the security of your personal information. Once we receive your transmissions, we take measures to ensure security on our systems. When your credit card information is transmitted to us, we use SSL (Secure Socket Layer) encryption technology. Any account information you enter on this website is password-protected, ensuring that only you have access to it. You should not share your password or identification number with anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, while Connec Outdoors strives to protect your personal data to the maximum, we cannot guarantee the 100% secure transmission of information. You therefore acknowledge, when transmitting any information, that you do so at your own risk.
Privacy officer
For any questions or requests regarding this policy or the use of your personal and/or general information, please contact AUDREY BOIVIN at the following address: [email protected] or by phone at (418) 878-1382.
Consent
By providing us with your personal information, you consent to its use for a specific purpose. To this end, we will not use this information for any other purposes than those for which it was provided to us. You may withdraw your consent at any time. To do so, we invite you to submit your request to the privacy officer. The officer is committed to processing your request within 30 days of receiving it. Our website is intended for adult use only. Children under the age of 14 shall not use our website without parental or legal guardian supervision and we ask that anyone under the age of 14 not share any personal information without obtaining their parents or legal guardian’s consent.
Terms of Use
Ownership; Restrictions on the use of materials. The entire content included on this site, including but not limited to text, graphics, or code, is owned or licensed by us. Connec Outdoors reserves the right to make changes to the content of the site at any time and without notice, including data regarding our products, equipment, specifications, models, colors, and materials. We hold intellectual property rights to this site and its content. Therefore, you may download, view, or print text or tables from the site, provided that such content is used only for informational, non-commercial purposes and is not modified or altered in any way. You may not use, download, copy, print, display, reproduce, publish, license, post, transmit, or distribute any information or content from this site, in whole or in part, without first obtaining our consent. Connec Outdoors is an official trademark. Other trademarks, service marks, slogans, logos, and trade names identified on this site are the trademarks of licensees or other suppliers. None of these trademarks, names, or logos should be used without the written consent of the owner.
Disclaimer
THE CONTENT ON THIS SITE IS PROVIDED "AS IS" WITHOUT EXPRESS OR IMPLIED WARRANTY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR FOR ANY TRANSMISSION. WE CANNOT GUARANTEE THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ONLINE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE RESOURCES ON THIS SITE IN TERMS OF THEIR ACCURACY, RELIABILITY, OR OTHERWISE. APPLICABLE LAWS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOUR SITUATION.
Last update : January 14, 2025